Just because you are attending an audio or virtual conference does not mean you can act like you are in the room alone. This means not answering or texting on a phone, not interrupting anyone with background noise, and making sure to stay engaged on the topic at hand. Below are a few tips to make sure your conference call etiquette is in line:
- Arrive promptly. Callers will hear a noise every time a new member enters the conference room. If several people dial in late it will cause a distraction.
- Give the conference call your undivided attention. Treat a conference call like any other face-to-face meeting by avoiding multitasking.
- Try not to schedule your lunch during an audio or web conference. You don’t want everyone to know that you’re chomping on a turkey sandwich.
- Take conference calls from quiet locations. While you might not mind taking a call out in the open, the people around you might not like being forced to listen.
- Assume that your line is never muted: this will avoid any embarrassing incidents.
- Take turns speaking. Everyone is on the teleconference for one reason or another and everyone will have something to say or ask, so give everyone a turn.
- Try to be there for the entirety of the meeting. You might offend or discourage others if they start hearing members dropping out of the call before its finished.
Making a good impression on a conference call is just as important as when you are face-to-face with your colleagues or clients. If you follow these tips you will avoid making a bad impression and they may even see you as a conferencing guru.